Frequently Asked Questions
We understand that our customers frequently ask questions about our services. Maybe we can answer one of your questions here. ( If not, feel free to contact us during regular our business hours. )
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What is the turnaround time on shipments?
Typical delivery is stock, FOB Chicago.
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Where does the tooling come from?
All of our tools come from Europe and are of high quality craftsmanship.
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How do I determine which tools are best for my applications?
Call us. We will be able to determine what your requirements are.
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How can I receive catalogs?
You can download the full catalog off of our website or by contacting us to receive a hard copy catalog.
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Can we set up tooling packages?
Yes, we offer total engineered turnkey tooling solutions including processing and fixturing.
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I’m looking for a tool but I don’t see it on your website, could you possibly still offer it?
Call us, we offer much more in tooling solutions that is not shown on our website.
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I can’t find a rep in my area, where do I go from here?
We will direct you to a rep in your area.
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Help! I broke my tool and need a speedy delivery, what can you do for me?
We offer a exchange rebuild program. Call for more information.